How To Run Your eBay Business Professionally
There are many guides and much information on eBay to help you set up your business. One of the easiest ways people can tell if you are a professional is when they receive their goods. How have you packed and shipped them? Will the packaging still look good and strong, or will it be fraying and coming undone around the corners? Is the box strong and new is have you used some crappy old shoebox that the kids were playing with?
What about the labeling? Is it clean, clear and typed, or was it a bit of paper torn out of Johnny’s old schoolbook? And that email you sent after the sale (you did send one, didn’t you?) was it drafted in whole sentences with a proper beginning and end? All these little details are what makes the difference between a pro and an amateur.
The way you accept payment is one of the most important aspects of a professionally run business. You need to give the customer a choice of how they will pay. Many buyers have credit cards, so you will need to have a safe and secure way to accept this type of payment. Having a Paypal account will enable you to accept credit cards in a safe, easy and secure manner that your buyer will trust. You won’t need a merchant account or gateway and the fees are most reasonable. In addition, they afford the seller protection of up to $5,000 against credit charge backs and fraudulent transactions.
Professionalism will also save you stress and time. For instance, waiting on long queues to get your package weighed and mailed can be considered less than professional. Buy a set of scales, print your own smart labels and save yourself time and money. You’ll be able to send your goods out on a daily basis, another mark of the professional.
Another important point is to have a strategy in place for when you start to succeed big-time. Selling more goods requires that you actually have those goods on hand and have the staff to pack and dispense them. Long delays are unprofessional and will get you a bad Feedback score. There are many other things you can do to make sure your business is professional. Visit the helps and forums found on the eBay website to source other tips.
